SENIOR ANALYST, COMMERCIAL OPERATIONS & REPORTING - CALL PLANNING & ALIGNMENTS (ONCOLOGY)

Johnson & Johnson is recruiting for a Senior Analyst, Commercial Operations & Reporting - Call Planning & Alignments (Oncology), located in Horsham, PA.
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Learn more at https://www.
nj.
om/.
The Senior Analyst, Commercial Operations & Reporting - Call Planning & Alignments serves as a liaison and partner with home office, field partners, and suppliers to develop and implement therapeutic area specific sales force structures, territory coverage and call plans.
Key Responsibilities.
· Acts as the Subject Matter Expert resource in dynamic engagement plan, call plan, alignment, for the business unit, interacting with all levels within the organization.
· Serves as point of contact for external suppliers in support of call planning & alignment efforts and outputs.
· Assists the Associate Director, Commercial Operations & Reporting with implementation of new call plan strategies and optimization projects.
· Partners closely with internal IT and multiple suppliers supporting Commercial Operations & Reporting call planning & alignment functions, updates, improvements, and corrections.
· Investigates reported issues in collaboration with internal team members and suppliers to ensure timely resolution.
· Works closely with the Associate Director, Commercial Operations & Reporting to develop and optimize the use of the Javelin suite of tools for alignment, dynamic engagement plan, call plan and roster purposes.
· Responsible for the RDT (Region/District/Territory) structure and Roster Management process.
· Partners with sales incentive compensation team to ensure appropriate timing of alignment and dynamic engagement plan/call plan changes.
· Partners with At Your Services team to lead the overall issue resolution process by evaluating alignment and dynamic engagement plan/call plan related inquiries and provides solutions.
· Guides partners to ensure awareness of timelines and expectations while working toward published SLAs.
· Provides standard and ad-hoc analysis on dynamic engagement plan, call plan and targeting strategies.
· Collaborates with Commercial Operations & Reporting, IT and vendors to understand, address and present solutions to issues following a detailed and systematic process to identify root causes and sharing outcomes.
Methodically tracks and trends investigations to uncover and address themes.
· Develops and maintains SharePoint one-stop portal to advise sales team of current/upcoming dynamic engagement plan, call plan, alignment maintenance cycles, and IC/Performance reporting periods.
· Responsible for establishing and maintaining productive relationships with vendors.
· Responsible for collaborating with peers across business units to share ideas, improve productivity, efficiency and simplify processes.
· Continuously seeks ways to increase sales operations efficiency.
Qualifications · A minimum of a bachelor’s degree is required.
· A minimum of 3 years of professional experience required.
· Experience with syndicated data sources required.
· Proficiency in MS Office required.
· Strong analytical skills required.
· Healthcare industry experience preferred.
· SQL, SharePoint, and Salesforce.
om (Veeva) experience preferred.
· Previous experience with sales force call plan/alignment processes and field reporting platforms preferred.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.
areers.
nj.
om.