PEOPLE EXPERT- AND OPERATIONAL SERVICES LEAD

People Expert- & Operational Services Lead We are a looking for an experienced and dedicated People Expert- and Operational Services Lead who will play a crucial role in setting the standards for our back-office processes worldwide related to people support.
Seize global opportunities Joining our People & Sustainability community you will be part of an agile network of talented and ambitious people impacting more than people working across the globe.
You will be a part of the leading brand in the mining industry with an ambitious agenda on sustainability.
We count on you to engage, connect, and collaborate with colleagues and managers all over the world and invite you to seize the opportunity to learn, create and develop your potential with us.
About the role We know we can only drive success and excellence with competent, passionate, and engaged employees and you will be center for ensuring that our back-office People processes worldwide are best in class.
You will be responsible for standardizing processes, identifying people needs, proposing solutions and initiatives so we are delivering a strong employee experience for our colleagues globally, and are recognized by business leaders as great people support.
Your responsibilities.
Oversee blue-collar recruiting on a global scale, ensuring compliance with procedures and meeting customer requirements.
Responsible for the timely and effective implementation of onboarding processes and training, as well as creating a training plan in collaboration with Leadership Business Partners and the Center of Excellence.
You will be responsible for identifying gaps, initiating and facilitating process improvements, developing and implementing global benefit policies, and executing projects to enhance employee experience.
Drive operational excellence worldwide by monitoring key performance indicators, service level agreements, and goals execution, while continuously seeking opportunities for process improvement.
You will collaborate closely with colleagues within People & Sustainability to secure strong employee experience and a holistic approach in our way of working.
We know you want to be successful at work and at home, which is why we offer a range of benefits that allow you to plan your life accordingly.
Together we can ensure that both our business goals and your personal aspirations are met to be fully engaged at work.
What you bring At least 10 years of experience in HR Shared Services supporting organizations with global presence Educational background within Human Resources, Business Administration or equivalent Advanced English capabilities.
Other languages are a plus You have a proactive approach to problem solving and a strong customer service mindset Experience with Case Management and HRIS What we offer You will be part of a team with engaged and professional colleagues working closely together in an informal and positive working culture Personal- and professional growth opportunities A competitive remuneration package Flexible working arrangements, including working from home/flexible hours We are looking for the best candidate for this role and therefore it can be based in either of FLSmidth’s main locations around the world depending on your current location.
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.
Application and contact Questions about the position may be directed to Head of People Experience, Daniela Musalem at .
Please apply by clicking “apply” on this page.
The application deadline is April .
Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
No recruiters and unsolicited agency referrals please.
FLSmidth is a full flowsheet technology and service supplier to the global mining and cement industries.
We help our customers to improve performance, lower operating costs and reduce environmental impact.
With our MissionZero programme, we have set a target of providing solutions for zero-emissions mining and zero-emissions cement production by , supporting a green transition built upon sustainable materials.
Our operations span the globe and we are close to employees, present in more than 60 countries.