CUSTOMER SERVICE FIELD ENGINEER

Job Title Customer Service Field Engineer Job Description FIELD SERVICE ENGiNEER - CHILE Field Service Engineers support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction.
Strong customer focus, technical capabilities (installation, product malfunctions, predictive maintenance, upgrades among others).
RESPONSABILITIES.
Technical support on customers related to service medical equipment.
Understand customer needs, identify root cause and is part of the solution.
Strong team collaboration between others FSE and stakeholders.
Keep all administrative tasks on time, and prepare technical reports if needed.
Monitor and manage assigned installed base.
Available for overtime, if needed.
REQUIRIMENTS Based in Santiago, Chile.
Travel availability is a must.
Electrical / Electronic Engineer or Technical (min 4yrs), Biomedical Engineer or similar areas.
Min 2yrs experience on customer service related to medical equipment.
Intermediate English skills (reading, speaking, and listening) B class driver license desirable.
Sobre Philips Somos una empresa de tecnología para la salud.
Construimos nuestra empresa en torno a la creencia de que cada persona es importante, y no pararemos hasta que todas tenga acceso a la atención sanitaria de calidad que merecen.
Haga el trabajo de su vida para ayudar a mejorar la vida de los demás.
- Obtenga más información sobre nuestra empresa aquí - Descubra nuestra emocionante y enriquecedora historia aquí - Obtenga más información sobre nuestro objetivo aquí Si le interesa este puesto y tiene muchas de las experiencias necesarias, aunque no todas, le incentivamos a que se postule.
Puede que igual sea el candidato adecuado para esta u otras oportunidades en Philips.
Obtenga más información sobre nuestro compromiso con la diversidad y la inclusión aquí.
At Philips, we believe that every human matters.
As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation.
The people who work here share our passion and are motivated to bring this purpose to life.
For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners.
Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.
We’re committed to building a diverse and inclusive workplace culture where people feel heard, valued and connected.
Because we know the possibilities are unlimited when people feel empowered to grow and succeed together.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of , the Vietnam Veterans' Readjustment Act of , and Title I of the Americans with Disabilities Act of , applicants that require accommodation in the job application process may contact , option 5, for assistance.
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