COMMERCIAL DIRECTOR

About Our Client Our client is currently in search of a Commercial Director to lead market development efforts in Poland.
The role involves establishing a strong sales infrastructure with a focus on efficiency and effectiveness, while also prioritizing an exceptional customer experience throughout the B2B sales journey.
Job Description Craft a tailored local growth strategy aligned with overarching regional business goals Spearhead market development initiatives in Poland and taking charge of all customer interactions Establish and cultivate streamlined, profitable customer teams dedicated to consistently surpassing market benchmarks Cultivate a robust sales infrastructure in Poland, focusing on efficiency and effectiveness Enhance the overall customer journey, prioritizing an exceptional experience at every touchpoint Cultivate a high-performance culture by setting ambitious targets and fostering continuous employee development Minimize cancellation rates to maintain customer loyalty and satisfaction Drive the expansion of new business opportunities to fuel sustained growth Optimize the quality and cost-effectiveness of service logistics operations Provide leadership and oversight to Sales, Customer Care and Service Logistics departments, ensuring synergy and alignment across all functions The Successful Applicant Previous experience in a managerial role with long-term contract-related business or a similar field is essential Proven track record in effectively managing Sales or Customer Care Teams for several years is required Strong emphasis on customer satisfaction with the ability to establish and maintain efficient business operations to meet and exceed customer expectations Proficiency in people management and the ability to motivate teams effectively Ability to build teams, mentor novice leaders and encourage ongoing personal growth Goal-oriented with a proactive attitude towards achieving targets and driving performance in a matrix organization Ability to cultivate enduring relationships with employees and colleagues Possesses an entrepreneurial mindset Fluency in both Polish and English What's on Offer Ample opportunities for professional development and growth Competitive salary package